//Shipping Guarantees
Shipping Guarantees 2018-06-21T20:35:39+00:00

Questions about…

Shipping Guarantees

Shipping Guarantees

Canada post safe drop option 2018-07-03T16:27:38+00:00

We only insure the “Do Not Safe Drop” delivery option and we will not insure the “Safe Drop” delivery option.

Shipping to Nunavut, Northern Ontario and Northern Quebec 2017-05-08T13:43:46+00:00

Unfortunately the occurrence of theft is quite high in these areas and thus we cannot guarantee delivery if we ship your package there. This means we will not send you a replacement package or refund if your package is lost or stolen.

Signature required option? 2018-07-03T16:27:58+00:00

For obvious reasons,  All shipments must use the “Signature Required” option. We can only insure the signature required option. We know that this is not always convenient but we have had no challenges to date when this option is used.

Replacements 2017-05-08T13:42:11+00:00

If your shipment is deemed “not recoverable” by Canada Post we will send you a replacement package free of charge up to $200.00. We also will pay for shipping and the package will be sent with the “Signature Required” option.